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To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
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Read this fascinating case study today to learn about how Reed & Mackay replaced its existing system with a new data warehouse and analytics solution provides both interactive and static reports for internal users, and more!
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According to a recent study, nearly half of all US businesses currently have, or are considering, recurring revenue-based offerings. This white paper provides key implementation and infrastructure tips to help you find success with your recurring revenue initiative.
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Read through this exclusive white paper to find out about data breaches and what you can do to protect yourself, as well as three real-life examples of what can happen when your IT systems are attacked.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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Using the information contained within an EA, stakeholders can identify innovation initiatives – freeing funds through optimization initiatives, or developing new opportunities. This white paper provides an overview of EA and highlights how an actionable EA approach from IBM can maximize organizational agility, and more.