Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER:
Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007
|
|
|
Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER:
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009
|
|
|
Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER:
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013
|
|
|
Increasing Operational Agility: BPM in Telecommunications
sponsored by Oracle Corporation
WHITE PAPER:
Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
Posted: 31 Oct 2013 | Published: 31 Oct 2012
|
|
|
Selling the Benefits of Business Process Management for IT and Business Stakeholders
sponsored by OpenText
WHITE PAPER:
This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
Posted: 09 May 2014 | Published: 09 May 2014
|
|
|
Achieve process innovation through business process management
sponsored by IBM
WHITE PAPER:
The reality of today's empowered consumer has made it imperative for you to provide superior customer interactions at every opportunity. What is needed is a holistic approach to business process to serve the goal of delivering a world class customer experience.
Posted: 07 Nov 2013 | Published: 07 Nov 2013
|
|
|
Data Integration for the Real Time Enterprise
sponsored by Informatica
WHITE PAPER:
To succeed amidst global uncertainty requires business agility. In this white paper, learn about the many benefits of enabling a real-time enterprise, and better understand how, via data integration, you can maintain a competitive advantage by helping deliver timely and accurate data to your customers.
Posted: 26 Mar 2014 | Published: 31 Dec 2013
|
|
|
Infographic: Bridging the Gap Between Business and IT
sponsored by IBM
WHITE PAPER:
This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
Posted: 04 Sep 2014 | Published: 04 Sep 2014
|
|
|
Billing as a Strategy for Building Customer Loyalty and Retention
sponsored by Fusebill
WHITE PAPER:
This resource examines the importance of billing in subscription sales, and details how you can use billing to build customer loyalty and retention.
Posted: 30 Dec 2013 | Published: 30 Dec 2013
|
|
|
CW EMEA – August 2023: Helsinki's Aalto University: Where ideas take off
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this issue of CW EMEA, we look at the startup scene in Finland. Every startup needs a starting place, and many Finnish innovators began at Aalto University. We also look at how the Gulf region is seeing some of the heaviest investments in the latest technology as countries diversify their economies to reduce reliance on oil. Read the issue now.
Posted: 07 Aug 2023 | Published: 10 Aug 2023
|
|
|
Does a proprietary solution automatically mean vendor lock-in?
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT:
The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?
Posted: 08 Feb 2021 | Published: 14 Mar 2016
|
|
|
Storage Capacity 101 to Post-Grad in a Flash
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT:
In this report from Quocirca, analyst Clive Longbottom explains why you don't always get what you think you're getting with flash storage.
Posted: 08 Feb 2021 | Published: 14 Mar 2016
|
|
|
Computer Weekly – 16 October 2018: Drilling into AI at Shell
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we find out how oil giant Shell is using AI and machine learning to boost workforce productivity. We analyse the attempted Russian cyber attack revealed by the Dutch government. And we look at how blockchain is being used in the food and drink industry to improve supply chain management. Read the issue now.
Posted: 08 Feb 2021 | Published: 12 Oct 2018
|
|
|
Top 10 business applications stories of 2018
sponsored by TechTarget ComputerWeekly.com
WHITE PAPER:
The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.
Posted: 08 Feb 2021 | Published: 03 Jan 2019
|
|
