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How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
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This case study shows how one office technology company implemented an automated remote monitoring and management (RMM) solution to increase profits and customer value, and discusses benefits as well as pitfalls to avoid.
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This whitepaper explores the future of IT and explains why it belongs to people who are able to translate business visions into technical realities.
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Your organisation's enterprise architecture is the key to mobility, contributing to your overall business success. Find out why, and learn how to adapt your enterprise architecture to deal with these trends.
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In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
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This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge.
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This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
WHITE PAPER:
This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
WHITE PAPER:
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
