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Master data management is playing a key role in the cloud customer data platforms that are revolutionizing customer service. Download this expert guide today to learn how Informatica and other platforms are using master-data backed CX technology to improve omnichannel experiences, personalize service, and decrease customer churn.
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The success of a business is increasingly tied to the quality of their information. Through the Data Governance Maturity Model, organizations can identify precisely how they can create an environment that can deliver and sustain high-quality information.
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This paper discusses how Brent used IBM to supply the customer data integration and master data management (MDM) to consolidate back-end systems to reduce administration costs, improve customer service and minimise benefit fraud.
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Proper master data management (MDM) is very valuable when available to enterprise business processes and analytics. However, master data projects are often challenging, architecturally complex, time intensive and expensive. This paper explains why the time is right for open source MDM, and predicts the effects of open source on the MDM marketplace.
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Learn about the importance of having a data quality strategy and setting the overall goals. The six factors of data are also explained in detail and how to tie it together for implementation.
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Learn how you can keep up with the times with master data management and data governance. This resource explains how MDM is a key foundation for trusted data and more efficient business processes. Read on to find out how to improve your master data.
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This paper explores how Telecoms who apply information governance to solve business problems and service significant events in a similar manner can recognize significant return. Learn how information governance can help Telecom's improve the quality and reliability of data to increase profitability, reduce unnecessary costs and risks.
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Learn about a software platform that helps companies derive more value from the complex, heterogeneous information spread across systems. Learn how to integrate disparate data and deliver trusted information wherever and whenever.
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Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.
