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Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives.
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Enterprise records management (ERM) is an important initiative for many organizations today. Learn about the diversity of records management requirements at the enterprise level and why other solutions fail to meet these requirements.
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This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
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The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.
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Enterprise content management (ECM) lets companies put their content to work for business benefit. Read about new alternatives for ECM, how to make smarter decisions on purchasing and deploying ECM, and the three leading supplier options for ECM platforms.
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This white paper offers a fresh perspective on using data capture. Learn how to compile information in various locations through automated business process management (BPM) strategies to drive multiple processes across multiple enterprise business systems.
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Leveraging the cloud as a platform for content sharing has shown to boost user adoption rates to 90 percent, or roughly three times that of SharePoint, enabling true IT-driven enterprise collaboration. Read this white paper to learn why 75 percent of Fortune 500 companies have made the switch from SharePoint.
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This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.
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This paper shows how SAP customers, with the help of IBM's ECM (enterprise content management) products, are able to implement a unified content strategy.
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This resource describes a back-to-basics approach to enterprise content management (ECM) that gives you the power to organize and properly manage the growing information volumes in your enterprise.