Customers White Papers

(View All Report Types)
Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

The Key for Securing Your Enterprise
sponsored by Citrix
WHITE PAPER: Desktop virtualization, which can help organizations  strengthen information security while enhancing business productivity, agility and growth, is a promising solution. Learn how desktop virtualization is redefining desktop and application delivery in this resource.
Posted: 10 Jan 2012 | Published: 10 Jan 2012

Citrix

Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012

Polycom, Inc.

Mobilizing Madrid
sponsored by Insight & Intel
WHITE PAPER: With around 6.5 million inhabitants, Madrid is the third largest city in the European Union. And when the ICM, an agency responsible for keeping the city's local government up and running, wanted to provide better access to applications and data on-the-go, they knew that new mobile technology was needed.
Posted: 07 Mar 2014 | Published: 07 Mar 2014

Insight & Intel

Empowering Information Security with Desktop Virtualization
sponsored by Citrix
WHITE PAPER: In this paper, CSO explores why desktop virtualization should be core to your information security foundation.
Posted: 27 Nov 2013 | Published: 27 Nov 2013

Citrix

Securing End-User Mobile Devices in the Enterprise
sponsored by IBM
WHITE PAPER: As your mobile enterprise expands and devices grow more robust, security risks increase. With careful preparation, you can use the latest tools and expertise to protect your assets. Read this white paper to learn how to develop an enforceable mobile security policy for your organization.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

IBM

Transforming Branch/Remote Office IT in the Digital Economy
sponsored by Riverbed Technology, Inc.
WHITE PAPER: Find out why survey results show businesses can't compete in the new digital economy if they don't transform branch IT, and learn how you can consolidate and centralize management of branch infrastructure without compromising control or performance.
Posted: 02 Dec 2015 | Published: 02 Dec 2015

Riverbed Technology, Inc.

Virtualization of Video Infrastructure
sponsored by Vidyo, Inc.
WHITE PAPER: As virtualization spreads users across the globe, organizations are seeking solutions to keep their users connected. View this white paper to learn how the virtualization of video is helping make these options more affordable and flexible for businesses today.
Posted: 07 May 2013 | Published: 31 Jan 2013

Vidyo, Inc.