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Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
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The following white paper discloses a sure-fire way to track and analyse performance across an infinitely expanding number of channels and campaigns.
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Enterprise Resource Planning has numerous deployment options that involve varying levels of company involvement, efficiency, completeness and cost. Read this white paper that details successful outsourcing models for ERP.
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This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
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Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
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Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
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This article explains in detail about how to arrive at and implement an effective business intelligence strategy, using both a BICC and performance management technology.
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The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
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High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
