BSS/OSS White Papers

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Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture

Maximizing ERP Return on Investment with On-Demand Support Services
sponsored by itelligence, Inc.
WHITE PAPER: The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services.
Posted: 08 Mar 2010 | Published: 08 May 2009

itelligence, Inc.

Cyber defense: Understanding and combating the threat
sponsored by IBM
WHITE PAPER: The Global Defense Solutions Projects and Defense Exchange Conference (SPADE) is held annually to bring together organizations involved in network-centric operations, intelligence activities and other defense aspects. This resource explains some of the important topics.
Posted: 20 Jul 2012 | Published: 20 Jul 2012

IBM

Telstra Reaps Transformation Rewards
sponsored by Alcatel-Lucent
WHITE PAPER: The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.
Posted: 19 Aug 2010 | Published: 16 Aug 2010

Alcatel-Lucent

BI: The Inconvenient Truth
sponsored by Kalido
WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
Posted: 04 Jun 2008 | Published: 01 Jan 2008

Kalido

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

A BI Agenda for Midsize Organizations: Six Strategies for Success
sponsored by IBM
WHITE PAPER: Make informed decisions at a lower cost with the right BI strategy.
Posted: 14 Jun 2010 | Published: 15 Jan 2009

IBM

BPM and SOA Require Robust and Scalable Information Systems
sponsored by IBM
WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: 03 Aug 2010 | Published: 02 Nov 2010

IBM

Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux
sponsored by Red Hat and JBoss
WHITE PAPER: The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss