WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Adapting to change is hard for today's professional architectures, but with the dynamics of the industry, change is a must. This webcast will show how to gain successful agility and maximize business IT value with the Smart SOA approach. Watch now!
Posted: 13 Oct 2008 | Premiered: Nov 5, 2008, 10:30 EST (15:30 GMT)
WEBCAST:
Tune in to this Webinar to find out how data quality influences the effectiveness of predictive analytics and forecasting. You’ll learn how to go beyond name and address matching to realize the potential of numerical data quality, how to overcome insufficient yet relevant data from your predictive and forecasting models, and more.
VIDEO:
This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes.
WEBCAST:
This webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management.
Posted: 03 Nov 2010 | Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT)
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
VIDEO:
The dynamic case management approach is helping companies achieve significant, competitive results. In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.
PODCAST:
This webcasts explains the fundamentals of automation and how it fits into a larger cloud strategy. Inside, get practical advice on where and how to get started.
WEBCAST:
In this 40 minute webcast, listen to Oracle's Marie-Anne Neimat introduce the Oracle TimesTen In-Memory Database. Learn why people use in-memory database (it's all about low latency) and how this technology can accelerate existing Oracle Database applications as well as new applications.