Outsourcing Services Multimedia

SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.

Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints

Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.

Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

WEBCAST: This webcast covers the negative perception of IT and how you can shake that image.

Posted: 28 Oct 2013 | Premiered: Oct 24, 2013

WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.

Posted: 07 Feb 2014 | Premiered: Dec 31, 2010

WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."

Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.

Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

VIDEO: As organizations struggle with labor shortages, contact centers and their teams seem to be getting hit the hardest. To combat these challenges, many companies have turned to outsourcing for assistance, but it does little to improve agent experiences. So how can you achieve both? Watch this webinar to learn more.

Posted: 18 Mar 2023 | Premiered: 07 Mar 2023

WEBCAST: This webcast is designed to help companies design and execute a successful cloud deployment plan. Obtain cloud survey results from your peers and discover key questions to consider as you get started.

Posted: 12 Jan 2012 | Premiered: Jan 12, 2012

WEBCAST: This informative webcast examines the role of applications in today's post-PC era and how Applications-as-a-Service may satisfy your organization's, and your users', needs.

Posted: 12 Jun 2013 | Premiered: Jun 12, 2013

WEBCAST: Integrating SAP and B2B systems can provide significant operational benefits and ROI, but it's a substantial investment and a complicated process. However, by using managed services for your SAP B2B integration project, you can eliminate the hassle.

Posted: 30 May 2014 | Premiered: May 30, 2014

WEBCAST: With promises of flexibility, ease of use, and lower costs, Service Oriented Architectures (SOA) and Virtualization are leading IT to the new outsourced computing model known as Cloud. This session will provide details on the impact of Cloud on information security and the data-centric solutions for specific use-cases.

Posted: 03 Jun 2010 | Premiered: Mar 3, 2010

VIDEO: Watch this brief video to learn about B2B integration services that provide a lower TCO than in-house B2B technology. With a pay-as-you go service configured for your business, you'll get help managing, onboarding, and supporting your trading partners.

Posted: 26 Jun 2014 | Premiered: 16 Jan 2012

WEBCAST: This webcast identifies the trends towards the outsourcing of business and technology processes, and how that can increase systemic and operational risk within an enterprise.

Posted: 04 Apr 2007 | Premiered: Apr 26, 2007, 14:00 EDT (18:00 GMT)

WEBCAST: Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up.

Posted: 19 Mar 2009 | Premiered: Apr 15, 2009, 14:00 EDT (18:00 GMT)

PRODUCT DEMO: HP Enterprise Mobility Services can help you build mobile applications that enable you to convert customer interactions into revenue opportunities. Click on the link below to learn more and one of our mobility experts will be in touch shortly to discuss a face to face demo. To reach out to HP directly, please email us at enterprisesolutions@hp.com

Posted: 21 May 2014 | Premiered: 21 May 2014

WEBCAST: Today's consumer expects instant gratification. Our world has become mobile, connected, interactive, immediate and fluid. The enterprise and IT must work together to create value for customers and citizens. HP has a vision for this world: Instant-On. View this video to find out if you have what it takes to build an instant-on enterprise.

Posted: 09 Nov 2011 | Premiered: Nov 9, 2011