WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
PODCAST:
In this podcast, learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
SOFTWARE DOWNLOAD:
This download delivers Unitrends Enterprise Backup software, which is designed to ensure IT asset recovery from any location, at any time. This solution is available as a virtual appliance for Microsoft Hyper-V.
WEBCAST:
Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.
WEBCAST:
If you are using Open Source, doing Agile but not able to consistently meet project goals, and aren't sure what tools you need -- check out how Rational Team Concert can help. See how Rational Team Concert automates core Agile practices -- like consistent team collaboration, rapid response to change, and frequent delivery of [...]
WEBCAST:
Access this slidecast to hear Jay Muehoefer, Director of Software Defined Solutions at IBM, discuss the potential IT and business value of a software defined infrastructure.
WEBCAST:
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
SOFTWARE DOWNLOAD:
Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more.
