EGUIDE:
Today's customer service professionals need to be able to reach out on whatever platform the customer feels the most comfortable with. In this expert e-guide, discover some tips on how to manage successful omnichannel customer service, as well as strategies for employing data monitoring to handle potential problems directly.
EGUIDE:
In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
WHITE PAPER:
This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
EBOOK:
To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
WEBCAST:
This informative webcast discusses the problems associated with point solutions and examines how and why your organization should move past these tools to a complete enterprise mobility management (EMM) solution.
EGUIDE:
This expert guide serves as your window into the DaaS market—deconstructing the DaaS growth forecast, how to become a DaaS provider should you choose to do so, and how your company can make the most of mobile services. Read on for the details.
EGUIDE:
ECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
EGUIDE:
Without an effective way to integrate data from disparate systems, your mobile CRM can't help you optimize the customer experience. This expert guide explores how companies have overcome their data integration challenges to improve their mobile CRM.
EGUIDE:
This essential e-guide delves deep into what it takes to provide integrated multi-channel customer experiences, with insights from experts including Ernan Roman, President of Ernan Roman Direct Marketing.
WHITE PAPER:
This informative paper examines what you organization needs to keep in mind when constructing a mobile strategy and also outlines how you can enable a mobile workspace allowing your employees to securely connect to the corporate network regardless of location or device.
