WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
EZINE:
In this week's Computer Weekly, the Post Office IT scandal highlighted the problem with computer evidence – we examine the need for legal reform. We assess the nuclear option for sustainable datacentre power. And we find out how IT experts can improve their soft skills and boost their career prospects as a result. Read the issue now.
EZINE:
In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
EZINE:
In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.
CASE STUDY:
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
EZINE:
In this month's CW EMEA, we look at how cyber attacks are taking a toll on security professionals, damaging their mental health and forcing some to quit. We also look at Finland's allure for tech entrepreneurs, how software is enabling a new business model for a Swedish car manufacturer, and the importance of backup testing. Read the issue now.
WHITE PAPER:
Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
CASE STUDY:
In order to to develop the best car, optimize the performance on race-weekend and evolve faster than their competitors, the BTW Alpine F1 Team needed a way to maximize the potential of their data. Access this case study to learn why the BWT Alpine F1 Team turned to KX to extract more value from their data in a very fast way.
