Online Customer Support Software Reports

Major Financial Institution Saves Millions with Cloud Management Software
sponsored by Adaptive Computing
WHITE PAPER: This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
Posted: 05 Apr 2012 | Published: 21 Jul 2011

Adaptive Computing

Chalk Talk: Simplify User Access with NetIQ Solutions
sponsored by NetIQ
WHITE PAPER: View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

NetIQ

Approaches to SAP HANA Adoption: ERP, Business Intelligence, and More
sponsored by Red Hat
EGUIDE: In this expert e-guide, we explore how organizations across a variety of industries are leveraging SAP's in-memory platform to enhance reporting, analytics, self-service BI, ERP transformation, mobility, and more. Discover which approach to SAP HANA – on premise, in the cloud, or via mobile apps – is best for you.
Posted: 28 Mar 2017 | Published: 17 Mar 2017

Red Hat

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

Self-Service Data: Bridge the Gap Between Business Agility and Governance
sponsored by Datawatch Corporation
RESOURCE: This resource brings research to the table, regarding self-service preparation tools. From collecting and keeping data in a searchable fashion to using the right platform to gain valuable insights, this resource is a must-read for anyone looking to get into the self-service analytics game.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

Datawatch Corporation

Context-Aware Tech Senses, Responds to Customer Needs
sponsored by TechTarget Content Management
EBOOK: This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
Posted: 19 Apr 2016 | Published: 15 Apr 2016

TechTarget Content Management

E-Guide: Developing a Strategy for and Implementing Real-time BI and Analytics
sponsored by Tableau Software
EGUIDE: Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.
Posted: 15 Apr 2011 | Published: 15 Apr 2011

Tableau Software