PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
RESEARCH CONTENT:
This survey of 80 CIOs and IT leaders by Coeus Consulting shows the technology and financial trends facing IT leaders and businesses.
EGUIDE:
In the first part of our 'Future of Financial Services' e-guide series, we interview 5 fledgling fintech companies that are working on a wide range of products and services to help reduce costs and make businesses more effective.
EGUIDE:
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
EZINE:
For many, the looming Brexit has stalled IT purchasing all together. But what can your organisation do to counteract this and navigate the complicated matter better than your peers? What does it mean for your employees? Take a look at this article of MicroScope for more information on Brexit's effect on the IT industry.
EGUIDE:
This expert e-guide offers 3 best practices to help drive operations teams' involvement with financial planning, as well as tips to help choose the right tools to improve financial assessment. Additionally, discover the hidden forecasting benefits of implementing corporate performance management (CPM) software.
EGUIDE:
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
EGUIDE:
In this e-guide, discover the 10 must-have features in big data analytics tools that can help reduce the effort required by data scientists to improve business results.