RESEARCH CONTENT:
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
WHITE PAPER:
This white paper looks at what is driving the globalization trend. Also listed are ten requirements every Chief People Officer should expect from a global HR system. Get insights into two of Constellation's primary business research themes, Technology Optimization and Innovation and the Future of Work.
EBOOK:
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them. The key to solving the problem-- not just answering, but resolving the issue.
WHITE PAPER:
The IBM Global CEO Study 2006 found that, to drive innovation, many top CEOs are collaborating beyond their organizations - with their extended networks of suppliers, customers, business partners and others
WHITE PAPER:
Aligning IT with business and focusing on business models and processes is the key to enabling flexibility. Read this paper to learn how SOA can help your organization improve its flexibility while increasing revenue.
WHITE PAPER:
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
ESSENTIAL GUIDE:
This article, drawing on sources including interviews with cloud computing providers, users and other market actors, is the first in-depth research into how cloud contracts are negotiated.
RESOURCE CENTER:
See how the SAP CRM Rapid Deployment Solution – helps organizations to get essential CRM capabilities, quickly at an affordable price and provides customers options to grow as their businesses grow
PRESENTATION TRANSCRIPT:
In this presentation transcript, learn about the technologies and business models that enable real-time connections with customers and partners, and find out the characteristics to look for when selecting a cloud integration platform.
