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Service Level Management

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Most Popular Service Level Management Reports
JBoss Enterprise SOA Platform v5.0: Technology Preview
sponsored by JBoss, a Division of Red Hat
Ingersoll Rand Increases Business Agility with Microsoft Online Services
sponsored by Microsoft
Ensuring Web Service Quality for Service-Oriented Architectures
sponsored by Oracle Corporation
1 - 15 of 43 Matches
CA Spectrum Service Assurance Product Brief
sponsored by CA
Product Overview: | Posted: 20 Nov 2009
Published:20 Nov 2009
Summary: Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits.
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Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center
sponsored by Akorri
Presentation Transcript: | Posted: 19 Nov 2009
Published:18 Nov 2009
Summary: This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
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Business-Driven Virtualization: Optimizing Insight and Operational Efficiency in the Dynamic Datacenter
sponsored by Hyper9, Inc.
White Paper: | Posted: 17 Nov 2009
Published:17 Nov 2009
Summary: In this profile you will explore how to maximize future investment returns in more detail and review the key requirements for optimization solutions. You'll then be introduced to the Virtualization Management Maturity Model, an assessment and planning guide for achieving greater operational efficiency at any stage of virtualization.
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Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter - Vendor Webcast
sponsored by Hyper9, Inc.
Webcast: | Posted: 13 Nov 2009
Premiered:Available On Demand
Speaker:  Dave Bartoletti, Senior Analyst, Taneja Group
Jonathan Reeve, Director Product Management, Hyper9
Summary: In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
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Service Catalog Management
sponsored by Axios Systems
Webcast: | Posted: 12 Nov 2009
Premiered:Available On Demand
Speakers:  Sharon Taylor
Barclay Rae
Calum Kilgour
Summary: In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
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Ingersoll Rand Increases Business Agility with Microsoft Online Services
sponsored by Microsoft
Case Study: | Posted: 11 Nov 2009
Published:01 May 2009
Summary: Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
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Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
sponsored by Nimsoft, Inc.
Case Study: | Posted: 04 Nov 2009
Published:04 Nov 2009
Summary: Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
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Ensuring High Service Levels in Cloud Computing: Keys to Effective Service Management
sponsored by Nimsoft, Inc.
White Paper: | Posted: 04 Nov 2009
Published:04 Nov 2009
Summary: For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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The Secret to Maximizing Virtualization ROI in the Dynamic Data Center - Vendor Webcast
sponsored by Akorri
Webcast: | Posted: 03 Nov 2009
Premiered:Available On Demand
Speakers:  Dave Bartoletti, Senior Analyst & Consultant, Taneja Group
Rob Strechay, VP, Strategic Accounts, Akorri
Summary: This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
Get This Now

Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency
sponsored by BMC Software, Inc
White Paper: | Posted: 03 Nov 2009
Published:03 Nov 2009
Summary: To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
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Self-Service is Coming to IT Service Delivery…What You Need to Know
sponsored by Surgient
Webcast: | Posted: 28 Oct 2009
Premiered:Available On Demand
Summary: User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
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Overtaken by Events? -- The Quest for Operational Responsiveness
sponsored by Progress Software
Analyst Report: | Posted: 26 Oct 2009
Published:01 Sep 2009
Summary: Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate.
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Webcast: A Unified Approach to Managing the Virtual Environment - Vendor Webcast
sponsored by Forsythe Technology Solution
Webcast: | Posted: 16 Oct 2009
Premiered:Available On Demand
Speaker:  Zach Mettee, Business Development Manager, Forsythe Solutions Group
Summary: In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
sponsored by BoxTone
White Paper: | Posted: 08 Oct 2009
Published:08 Oct 2009
Summary: In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
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Drive Your Enterprise with Event-Driven Scheduling
sponsored by Help/Systems
White Paper: | Posted: 17 Sep 2009
Published:17 Sep 2009
Summary: Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE.
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1 - 15 of 43 Matches


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