360° Care viaVisitar sponsored by Visitar, Inc.
Description:
360° Care viaVisitar is a multi-channel customer care application delivered as a service. The service includes lifecycle CRM capabilities enhanced with features to execute and manage inbound and outbound customer interactions.
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Bell Rock Solutions Integrated Application Suite sponsored by Bell Rock Solutions, LLC
Description: Bell Rock Solutions offers an Integrated Application Suite featuring Help Desk, Customer Service, Lead Management and a number of other point applications. | |
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BizCast sponsored by Avolent, Inc.
Description: BizCast is the only enterprise software solution for Financial Relationship Management (FRM) on the market to deliver the three C's: Cost Reduction, improved Cash Management and forecasting, and improved Customer Care. |  |
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Cap Gemini Ernst & Young - Support Services sponsored by Cap Gemini Ernst & Young
Description: With a decade of experience helping companies redefine and optimize support functions, Cap Gemini Ernst & Young excel at helping you streamline operations and drive performance in Finance, Accounting, Human Resources, Knowledge Management and IT. | |
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Customer Service and Support (CSS) Screening Engine sponsored by Lithium Technologies
Description: Our Customer Service and Support (CSS) Screening can drastically decrease the cost of your CSS activities by enabling you to funnel your customer service requests through a full self help and customer-to-customer service path. | |
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eGain Service 7 sponsored by eGain Communications Corp.
Description:
eGain Service™, the industry's most innovative and complete suite of customer service and contact center software, helps organizations transform their traditional call centers into multichannel customer interaction hubs.
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Grouplink Collaborative Customer Engagement™ sponsored by GroupLink
Description: Collaborative Customer Engagement is an essential step for making your company flexible enough to do business in the global economy. | |
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Instant Support. sponsored by noHold, Inc.
Description: noHold Instant Support is a knowledge management solution for interacting with users over the Web to solve problems and deliver relevant information and customer data. |  |
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InstantService Email Management sponsored by InstantService.com
Description: Email management tool gives your customers the quick and informative replies they require. It also maximizes the efficiency of your customer service agents by combining chat and email management into one interface. |  |
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IT & Customer Service Management sponsored by Aexis International
Description: In the current organization paradigm, IT & Customer Service Management plays a critical role in supporting and satisfying business requirements. When an IT Department takes a structured approach to Service Management the entire organisation benefits. | |
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Lionbridge Multilingual Customer Support Solutions sponsored by Lionbridge
Description:
Lionbridge Multilingual Customer Support Solutions provides support in local languages, from call centers or online, drives cost out of global customer service delivery.
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M2M Expert sponsored by Made2Manage ERP
Description: M2M Expert serves as our customers'principal source for information regarding Made2Manage enterprise software. |  |
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Macola ES Order Entry sponsored by Exact Software
Description: Your customer service function needs the power and flexibility of inventory, receivables and production information. When you run Exact Software Order Entry with the Accounts Receivable and Inventory Management modules, you'll streamline your process. |  |
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Made2Manage Time2Value Toolset (SureStart) sponsored by Made2Manage ERP
Description: The comprehensive Time2Value toolset (SureStart) helps you receive a rapid return on your investment. | |
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Nexterna™ Clearview sponsored by Nexterna
Description: Nexterna Clearview is an integrated, end-to-end field service management platform. This product enables you to manage the entire service cycle in a single system, combining back-office service management functionality and real-time communications. |  |
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MORE SPECIFIC TOPICS:
Customer Satisfaction |
Customer Self-Service |
Web-Based Self-Service