How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence
sponsored by Oracle Corporation
ITIL v3 best practices are at the heart of Oracle's approach to helping customers manage their upgrade projects. Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
(THIS RESOURCE IS NO LONGER AVAILABLE.)